Why did it have to be so painful?

A tale of DISH Network woe:
--Friday 9/3 - we get DISH network with cool Hindi channels and such. Very cool.

--Saturday 9/4, Sunday 9/5 - we notice the TiVo does not get along with DISH . Not very cool

--Monday 9/6 - I call DISH to order their version of a DVR (DVR 522) and they say its fine, but we have to go through the retailer. Somewhat cool.

--Tuesday 9/7 - I call the retailer and they say that since the 72 hour period had passed we can't get the DVR 522. Definitely not cool considering they weren't even open on Monday.
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-Wednesday 9/8 - After talking to the retailer again, I give up and call DISH to cancel the service. Guess what? We are getting our DVR 522 on Friday after which I will be able to record 2 channels simultaneously. COOL.

This works out well, since I am totally hooked on a Hindi soap opera now - I HAVE to know if Lavanya runs away with Sandy or decides to stick it out with Nikhil....... Sandy's a stinker and Nikhil is a hottie, so the choice seems obvious, but you never know.