Now HERE'S a Rancid Rave for you - the next time you are about to make a customer service call, be sure to check out Paul English's cheat-sheet for by-passing those irritating phone trees designed to ensure you never reach a human voice.
This just might save you a few minutes or even HOURS of aggravation. Nifty! Hurry out there before this smart dude figures out how to make money with this list.
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